Development of a Flower Board Rental Application at Aziyo Florist Using the Agile Scrum Method to Improve Service Efficiency and Data Management
Keywords:
Agile, Scrum, MSME, Mobile Application, Rental System, Digital TransformationAbstract
Background
Micro, Small, and Medium Enterprises (MSMEs) face increasing pressure to digitize their operations in the era of Industry 4.0. Many service-based MSMEs, such as those involved in flower board rentals, still rely on manual processes that hinder efficiency, data accuracy, and customer service responsiveness.
Objectives
This study aims to design and develop a mobile-based flower board rental application for Aziyo Florist using the Agile Scrum method to enhance the efficiency of service delivery and rental data management.
Methods
The development process employed the Agile Scrum methodology, involving eight sprints from initial planning to system deployment. The application was built using Flutter (frontend), Laravel (backend), and Supabase/MySQL (database). Data collection involved user interviews and observations. System testing included black-box testing and User Acceptance Testing (UAT) with the MSME partner.
Results
The application successfully automated core business processes such as user registration, product ordering, rental tracking, and admin verification. Functional testing confirmed the system met initial requirements, while the implementation of Scrum allowed for iterative feedback and improvements. Features such as real-time data storage, order status tracking, and admin dashboards were well received. Minor improvements, such as QRIS integration and notification alerts, are planned for future iterations.
Conclusion
The mobile application significantly improved the operational efficiency of Aziyo Florist and demonstrated that the Agile Scrum method is suitable for the development of digital solutions for MSMEs. This project highlights the potential of structured digital tools in enhancing service quality and business scalability for small enterprises.
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